We strive to make the purchase of engineering plumbing as convenient, fast and understandable as possible for each client. In our store you can order goods online, get professional advice and choose a convenient method of payment and delivery.
Payment methods
1. Cash on delivery
You can pay for the order in cash when receiving the goods in our store or upon delivery by a carrier, if such an opportunity is provided by the delivery service.
This method is convenient for customers who want to first inspect the goods, check the package and only then make a payment.
2. Payment by bank card
After confirming the order, our manager will provide details for payment to the individual entrepreneur's account.
Payment to the individual entrepreneur's account is suitable for quick order processing and shipment of goods without unnecessary delays.
3. Cashless payment
Cashless payment is available for legal entities, individual entrepreneurs and companies.
We can prepare an invoice for payment after clarifying the availability of the goods, the number of items and delivery terms. After the funds are credited, the order is transferred for assembly and shipment.
Order delivery
Delivery by Nova Poshta
We deliver goods across Ukraine using the Nova Poshta delivery service.
You can choose a convenient option for you to receive:
- at a Nova Poshta branch;
- at a post office;
- by courier delivery to the address.
The delivery cost is calculated according to the carrier's tariffs and depends on the weight, dimensions of the goods and the delivery location.
Self-pickup from the store in Kyiv
You can pick up the order yourself from our offline store in Kyiv.
Before visiting, we recommend waiting for confirmation from the manager that the goods are in stock and ready for delivery.
Self-pickup is a convenient option if you want to receive the goods quickly, inspect them on site and, if necessary, get additional advice from a specialist.
Order processing times
After placing an order, our manager will contact you to confirm the details: availability of the product, payment method, delivery address and convenient method of receipt.
Orders are completed and sent for shipment after confirming all details. Delivery time is up to 3 business days, depending on the selected carrier and city of receipt.
Checking the product upon receipt
When receiving the order, be sure to check:
- integrity of the packaging;
- absence of mechanical damage;
- compliance of the product with your order;
- product packaging.
If you notice damage or non-conformity of the product, we recommend that you immediately notify the delivery service representative and contact us to resolve the situation.
Consultation before purchase
Engineering plumbing often requires the correct selection in terms of technical characteristics, compatibility and installation conditions. Therefore, before placing an order, you can contact our specialists for advice.
We will help you choose the best solution for your house, apartment, commercial premises or facility.
Important information
Please check the availability of goods, current price, delivery terms and the possibility of self-pickup with the manager when confirming the order.
We do everything to make shopping at Komfort convenient, understandable and comfortable for you.